Insurance solutions
Managing general agent consulting services
Overview
Driving profitable growth for managing general agents
Frequently Asked Questions
Managing general agent consulting FAQs
Service offerings
End-to-end actuarial and strategic support for managing general agents
Actuarial reserving & performance monitoring
Actuarial reserving & performance monitoring
Explore MGA actuarial reserving servicesInsight
Managing general agent and UK insurance market insights
Explore our latest thinking on managing general agents (MGAs), actuarial trends and developments in the UK insurance market.
Our insights cover pricing, profitability, climate risk and capital modelling to help MGAs and insurers stay ahead.
Article
The role of MGAs in the UK insurance market
What are Managing General Agents, and why would you want to partner with one?
Report
Extreme Weather Events in Europe
Insurance industry impact and actionable steps for insurers to integrate climate risk assessment throughout their organisations
Report
UK motor insurance profitability: Analysing 2024 market financial results
We analyse the performance of the UK motor market and share insights on market issues.
Hot Topics
2026 Risk and capital hot topics
We present our main observations and propose key questions that insurers should ask to inform decision-making in the context of risk and capital management.
Case studies
Managing general agent consulting in action
Who we are
Milliman’s MGA experts
Veekash Badal
Principal and Consulting Actuary
Veekash heads up Milliman's P&C Practice in the UK, leading an experienced group of actuaries, risk management specialists, and data scientists to service Insurance clients across all lines of General Insurance business.
Charlotte Halkett
Principal and Consulting Actuary
Charlotte Halkett is a principal in Milliman’s London office, leading insurtech and innovation services for the UK Property & Casualty Practice. With over 20 years of experience in general insurance, Charlotte specialises in building high-growth businesses, establishing successful new products, and transforming and driving innovation across insurance markets. Charlotte also has particular interest and deep experience within the MGA ecosystem, and has led multiple Milliman projects with MGAs, their carriers, and with investors interested in this space.
Milliman insurtech services support successful insurance innovation across the industry. We work with insurtechs, insurtech partners, carriers, funding partners, and (re)insurance entities creating technology-driven solutions and products. We help with the build, control mechanisms, and success measurement of your insurance technology solution.
Jeff Courchene
Principal and Consulting Actuary
Jeff Courchene is a principal and consulting actuary in Milliman’s London office, where he has been a key member of the leadership team since 2015. Jeff brings extensive experience to a wide range of clients, covering areas that include reserving, actuarial function engagements, reinsurance, M&A, and portfolio transfers. He is a leading voice on technical matters, specifically, complex reserving methods and the evaluation of reserving uncertainty.
Joshua Tomlin
Principal and Consulting Actuary
Joshua Tomlin is a principal and consulting actuary with Milliman's London office.
Charlotte Ball
Consulting Actuary
Charlotte is a Consulting Actuary in Milliman’s London Property and Casualty Practice. She joined the firm in 2025. Prior to Milliman, Charlotte gained 12 years experience in Property and Casualty insurance in industry roles, including 5 years in a high growth Insurtech..
Joshua Flack
Consultant
Josh Flack is a consulting actuary in Milliman’s London Property and Casualty Practice. He joined the firm in 2020.